The heart of our managed services.
Choosing Presilient gives your company access to the power and expertise of our advanced ITOC, where our engineering staff remotely monitors and manages hundreds of diverse infrastructures around the world. You can count on the power of our center to alert our team whenever an IT problem arises, prompting our engineers to resolve any issues.

Our ITOC is where we get our power.
Available 24x7 and staffed by skilled and experienced engineers, our ITOC alerts and escalates issues, manages problems as they arise, and deals with issues in a timely manner. Our approach ensures your company does not suffer extensive downtime.

Combining the best of proprietary and partner tools.
We oversee our proven management using proprietary tools like GridWorks^® Service Operations Support (SOS) system and GridKnowledge ticket and knowledge database. And, we deploy the best technology tools available from partners such as HP OpenView, Nimsoft, Perimeter, CommVault, and Symantec. In the end, our goal is to rely on the most effective tools to optimize your IT infrastructure, mitigate your risks, reduce your costs, and improve the overall performance of your IT.

Contacting the ITOC support team.
Please call 877.667.8720 to reach our support personnel.